This is post 3 of 5 in the series “Project Management” Projects Task Management Timesheet Management Project Accounting Customer Portal and Reports Many service centered organizations work on a project basis and raise invoices to their clients based on the time worked on the project. In such cases, it is important to keep accurate records […]
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This is post 2 of 5 in the series “Project Management” Projects Task Management Timesheet Management Project Accounting Customer Portal and Reports A task can be explained as an activity that takes place as a part of a project. A project usually has an overall objective and a few operational details may need to be
This is post 1 of 5 in the series “Project Management” Projects Task Management Timesheet Management Project Accounting Customer Portal and Reports A project is a planned piece of work designed to improve or produce something new. It can be internal, i.e. involving internal stakeholders like employees or external, which could involve external parties like
This is post 4 of 4 in the series “Customer Support Management” Ticket Management Service Level Agreement Warranty Claims Maintenance Management Maintenance management helps ensure that customers’ products keep working without any breakdowns. Regular maintenance also extends product life. This helps maximise the return on investment for customers. There are different kinds of maintenance procedures.
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This is post 3 of 4 in the series “Customer Support Management” Ticket Management Service Level Agreement Warranty Claims Maintenance Management A warranty is a promise by the seller to replace or repair the product if it does not meet the specified performance. This is valid for only a specified period of time during which
This is post 2 of 4 in the series “Customer Support Management” Ticket Management Service Level Agreement Warranty Claims Maintenance Management A Service Level Agreement is a contract between a service provider and a customer. It defines the types of services offered, metrics that are used to measure the quality of service, defines workflows that
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This is post 1 of 4 in the series “Customer Support Management” Ticket Management Service Level Agreement Warranty Claims Maintenance Management The support module in ERPNext helps you keep a record of all the support requests you receive from clients. This in turn will help all the support agents in your organisation offer quick and
This is post 5 of 5 in the series “Website Management” Setting Up Web Pages and Themes Page Builder Web Forms Blogs and Help Articles In today’s world internet is indispensable for individuals and companies. Buyers research products and services they are about to buy. Having relevant content in the form of blogs, help articles,
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This is post 4 of 5 in the series “Website Management” Setting Up Web Pages and Themes Page Builder Web Forms Blogs and Help Articles External stakeholders like leads, customers, job applicants, or partners may need to share certain data with you. For example, job applicants need to create job applications, customers need to register
This is post 3 of 5 in the series “Website Management” Setting Up Web Pages and Themes Page Builder Web Forms Blogs and Help Articles Depending on how many web pages your website needs you can choose to use a specific content type. If you need to build a few basic web pages you can
