Making it simple for patients to book an appointment will go a long way in building a relationship with them. Providing a simple web-based tool will help patients book, reschedule, or cancel their appointments easily. Once a patient is registered in the system, all future visits will be hassle-free as the information is available. This also helps in building the patient history which is valuable for both patients and practitioners. Sending upcoming appointment alerts and lab test results via SMS and Email will help patients access important information easily.

Also, automating tedious tasks like invoicing helps already overstretched staff immensely. Collecting all the relevant information like medical and surgical history, allergies, risk factors, and other relevant information will help doctors in making the right clinical decisions. This may even be required legally in certain countries.

Let’s see patient management in action in ERPNext!