External stakeholders like leads, customers, job applicants, or partners may need to share certain data with you. For example, job applicants need to create job applications, customers need to register a complaint, and partners need to share some data. You can let such data be collected via web forms in ERPNext. This saves an enormous amount of time for your employees.

You can build web forms based on any DocType in ERPNext. For example, you can publish a web form based on a Job Application so that when applicants fill the form and save it, a Job Application record is created in ERPNext and the recruiter in your company can further process it. Similarly, you can let your perspectives create a lead directly via a simple web form. This removes the need for the manual creation of records based on email.

You can even enable payment gateways on web forms which will allow you to collect payment from visitors. For example, you may have a conference or a consulting session that visitors can book and pay for.